Returns & Exchanges
At Function18, we want you to be completely satisfied with your golf apparel and equipment, which is why we offer a straightforward 28-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to providing a seamless post-purchase experience.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the items are in a resaleable condition.
- 3.Ship the Parcel
Print your generated return label and drop off the package at your nearest authorized courier location or post office.
- 4.Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund or dispatch your replacement item within 3-5 business days.